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FAQs - General Questions

DOES THE PRODUCT SMELL AND COLOR DIFFERENTLY THAN BEFORE?
All of Carol Priest's products are pure natural cosmetics that use natural ingredients, not synthetic chemicals that use the same flavor and color as artificial flavors or colors. Therefore, depending on the harvest season, there may be slight differences in color, texture, and aroma, but there is no difference in ingredients or effects.
UNIQUE SCENT OF CAROL PRIEST!!
Herbs become more fragrant when they are touched or lightened than they are. The same principle applies to carolpriest products made from natural organic herbs. When applied to the skin, it smells more fragrant than it does to smell the cosmetics in the container. Carol Priest's natural aroma, which can't be easily followed by artificial fragrances, also has an aromatherapy effect, which is very effective for heavy hair and stress relief.
WHY SHOULD I AVOID CHEMICALS IN SKINCARE PRODUCTS?
Your skin is extremely permeable. It transpires as well as absorbs, especially leave-on products like facial creams, hair dyes and make-up. Exposure to small amounts of various toxins everyday accumulate in the tissues and organs of your body. Recent scientific studies show that a lot of chemicals are toxic even at very low doses. Some chemicals may be the culprits of the infertility epidemic. If you're concerned about your hormones and infertility, you're better off avoiding unnecessary chemicals. If you're pregnant or breastfeeding, your baby is more susceptible to the chemicals you place on your body.
DO NATURAL INGREDIENTS REALLY WORK?
Plant based cosmetics work in the same way that nutrients work in food. Our bodies will absorb what they require. Antioxidants, polyphenols, flavonoids and vitamins assist with skin maintenance and cellular regeneration and can act as free radical deterrents creating a sustainable impact upon the entire organism.

The human organism recognises and readily assimilates active ingredients from plant cells in an integrated and proportional way. They are absorbed, rather than treated as synthetic and unrecognisable foreign bodies that end up being stored. The skin cells receive a balanced source of energy from plants so that every component is complementary to the whole improving overall cell vitality.
I HAVE SENSITIVE SKIN AND SOMETIMES SUFFER FROM ALLERGIES. ARE YOUR PRODUCTS SUITABLE?
1. Start with the basics - a cleanser and moisturiser

2. Make the change gradually

3. Avoid being overzealous and excited and using too many products all at once

All ingredients are generally safe for all skin types, but some people may still have individual allergies to certain plant botanicals. The same holds true for any cosmetic or food ingredient. If you have sensitive skin or are prone to sensitisation, buy samples and test on the inside of your arm by placing a small amount of product on your arm, covering with elastoplast and leaving overnight. If there is no reaction, you are generally good to go!

We openly disclose our ingredients, so if there's any ingredient you think you may react to, you'll see it clearly listed in Latin (INCI) and common English on the ingredient panel.
WHY SHOULD I MAKE THE SWITCH?
The long term effects of using chemicals and their combinations is unquantifiable and impossible to define. More people are experiencing allergies and sensitivities and terminal illnesses as a direct result of environmental pollutants. Our ongoing exposure can be accumulative so the more we can minimise chemicals and toxins, the better it is for our health and well-being. The manufacturing of chemicals that are found in most products creates further pollutants and environmental damage. By choosing organic you can help alleviate your impact and environmental footprint.
ARE PRODUCTS SUITABLE FOR BABIES?
Absolutely! All of our body care range is suitable for babies and children.
WHY DOES CAROL PRIEST USE A GLASS CASE?
Carol Priest, on the one hand, uses natural glass containers instead of non-recyclable plastics to keep natural cosmetics safer and fresher.
Shampoos and conditioners are mainly used in bathrooms, so we use plastic containers for safety reasons. 
The cosmetic outer case also uses an uncoated paper case, so all can be recycled.
HOW SHOULD NATURAL COSMETICS BE STORED?
Unlike general synthetic chemicals, artificial synthetic preservatives are not used. In the case of room temperature storage, avoid the place exposed to direct sunlight or extreme temperature change. Products that are in jars should be used within 3~6months of opening. Always use a spatula to dispense product and replace the cap after use and keep watertight. Products should be stored below 25 degrees Celsius or 77 degrees Fahrenheit.
WHAT PRESERVATIVES DO YOU USE?
We use several plant based preservative systems dependent on the product. This includes small concentrations of natural plant based alcohol and extracts, native New Zealander extracts, vitamin E and natural antioxidants. Preservation is necessary and is there to protect the end user from harmful yeasts, moulds and bacteria.